FAQs

Everything you need to know about our products, ingredients, and orders.

Absolutely! We love partnering with small businesses that value thoughtful, high-quality products and exceptional customer experiences.

Our passion has always been creating simple, fragrance-free products while building meaningful relationships within our community. Whether you’re a neighborhood boutique, gift shop, spa, or wellness-focused retailer, we’d love to hear from you.

You can shop our wholesale collection on Faire or contact us directly to learn more about carrying Soak & Soothe Co.

We formulate every unscented product with fragrance-free, dye-free ingredients and produce everything in small batches right here in the Philadelphia area. We also avoid foaming agents (sodium lauryl sulfate) and other additives such as glitter and kaolin clay which can irritate delicate skin.

Because we’re a small business, we can make improvements quickly. We constantly listen to customer feedback at markets and refine our products, packaging, and formulas whenever there’s an opportunity to make them even better.

We believe thoughtful, intentional products – and listening to our customers – are what truly set us apart. 

Many people with sensitive skin choose unscented skin care because fragrances and essential oils are a common source of irritation for some individuals.

Our products are intentionally formulated without added fragrance or dyes, making them a simple option for people looking to minimize unnecessary ingredients in their skincare routine.

Because everyone’s skin is unique, we recommend patch testing any new product before regular use. If you have eczema or another skin condition, it’s always best to follow the advice of your healthcare provider.

Both products are wonderful for nourishing delicate skin – it simply comes down to personal preference and how you like to moisturize.

Personally, we love applying our Body Oil immediately after a bath or shower while skin is still damp. It glides on effortlessly, spreads easily, and helps lock in moisture without having to rub vigorously on delicate skin.

Our Whipped Body Butter is our go-to for dry skin. Its rich, cloud-like texture melts in beautifully and provides long-lasting hydration wherever your skin needs a little extra care. You’ll be amazed at the velvety feel on your hands and the non-greasy touch. It’s a delightful sensory experience.

The best part? There isn’t a wrong way to use them. Some people use Body Oil in the morning and Whipped Body Butter at night. Others layer them together or simply choose whichever feels best that day. We created both to fit different routines, because every person’s skin – and every ritual – is unique.

A Ritual Candle is a simple way to slow down and create a moment of intention – because we can all use more soothing in our lives.

Our fragrance-free beeswax and coconut candles are available in a variety of sizes to suit every ritual – from a quiet morning with fresh-brewed coffee to a relaxing bath, evening read, or dinner with friends.

Because they’re fragrance-free, they won’t compete with the aroma of home cooking or fresh coffee, making them perfect for entertaining. Instead of filling a room with scent, they create a warm, calming ambiance that lets life’s everyday moments take center stage.

We don’t describe our products as hypoallergenic, since that term doesn’t have a standardized regulatory definition.

Instead, we focus on creating gentle products with fragrance-free, dye-free ingredients for people with various sensitivities, including those who may have concerns related to eczema, dermatitis, psoriasis, or rosacea.

As with any skincare product, everyone’s skin is different, so we recommend patch testing before full use.

Sensitive skin can look different for everyone, but common signs include:

  • Redness that lasts longer than expected
  • Burning or stinging after using skincare products
  • Dry, itchy, or easily irritated skin
  • Frequent rashes or unexplained irritation
  • Skin that reacts to fragrances, dyes, or certain ingredients like glitter, kaolin clay and foaming agents like sodium lauryl sulfate
  • Flare-ups associated with conditions such as eczema, dermatitis, rosacea, or psoriasis


If you’ve experienced these symptoms repeatedly over a long period of time, or your skin frequently reacts to new products, you may have sensitive skin. A dermatologist can help identify the underlying cause and recommend an appropriate skincare routine.

Yes! Our bath bombs are made with fragrance-free, dye-free ingredients and are designed with sensitive skin in mind.

We offer two options to help families choose what’s best for their child:

  • Toy-Free Bath Bombs: Suitable for children under 3 with adult supervision.
  • Surprise Toy Bath Bombs: Recommended for children 3 years and older, as they contain a small toy that may present a choking hazard.

Our bath bombs are not food and should never be eaten. If your child has particularly sensitive skin or an existing skin condition, we recommend trying a small amount of the bath water first and discontinuing use if irritation occurs.

As always, adult supervision is recommended during bath time, and bath products should be kept out of reach of children when not in use.

We believe that simple, thoughtfully chosen ingredients are often the best. Which is why we carefully select nourishing oils and butters that are well-suited for sensitive skin.

Depending on the product, you’ll find ingredients such as:

  • Organic Coconut Oil – A deeply moisturizing oil that helps soften and condition the skin. Used in our bath bombs to leave skin feeling silky after bathing.
  • Mango Butter – A rich, nourishing butter that helps replenish moisture and support the skin’s natural barrier.
  • Shea Butter – Known for its long-lasting hydration and comforting feel, making it ideal for dry skin.
  • Organic Jojoba Oil – A lightweight, balancing oil that closely resembles the skin’s natural oils, leaving skin feeling soft without a heavy finish.
  • Squalane – A fast-absorbing moisturizer that helps support the skin’s moisture barrier while leaving skin smooth and supple.
  • Safflower Oil – Rich in essential fatty acids, this lightweight oil helps nourish, soften, and condition the skin.
  • Vitamin E – An antioxidant that helps condition the skin while also supporting the freshness of our oil-based formulations.


Every Soak & Soothe Co. product is thoughtfully formulated with fragrance-free, dye-free ingredients and handcrafted in small batches with care.

Absolutely! We love helping make life’s special moments even more memorable.

Whether you’re planning a bridal shower, wedding, baby shower, bachelorette party, birthday, corporate event, or client appreciation gift, we offer customization for many of our products. From personalized labels to curated gift sets and event favors, we’ll work with you to create something thoughtful and unique.

Because every order is handcrafted in small batches, we’re able to offer a more personal experience than many larger brands. We’d love to bring your vision to life – just reach out and let’s create something special together!

20% off for new customers. Use code WELCOME20